We are determined to make things right. Before we started on our own plugins, both of us have worked on high profile WP sites customizing specific functions and primarily doing bug fixes with their systems. So we definitely don’t want any bugs with our own.
However, we know that WordPress is a vast universe in and of itself. It is impossible to know everything about every plugin, theme, or addon that floats around in the space that is self hosted WordPress.org websites.
So if you have ANY issues with ANY of our free or pro plugins, we want to know. The best place to post issues is on the Plugin’s specific support area on WordPress.org, so that others may get help from the discussion.